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Custom Macarons & Cookies

Policy and Procedures

Custom orders are non-refundable.


It is recommended to place all orders at least 2 weeks prior to the due date.


Orders must be secured with a non-refundable 50% deposit that is due upon receipt of the invoice.


Missing the deposit payment deadline will result in a $10 late fee being applied.


If a deposit has been made, all outstanding payments must be settled at least 2 weeks before due date 


A fee of $50 will be charged for orders that fall short of the minimum requirement of 2 weeks (between 7-14 days)


An additional fee of $100 will apply to any orders made within 7 days of the deadline.


Orders can be canceled at any time due to non-payment.

Let's Get Started on your Dream Custom Dessert

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